Primary care that supports your well-being
A modern approach to convenient, personalized primary care
At Well, whether you choose an in-person or virtual visit, you’ll be seen by a highly skilled Permanente physician who incorporates your precise, personal health needs into your care.
And, because Well is an extension of Kaiser Permanente, the region’s leading health system,1 your care will be connected through your doctor to your entire team, who are part of more than 1,700 specialists, pharmacists, and diagnostic technicians in the region. So, you’ll still experience the same seamless, coordinated care.
CHRONIC CONDITIONS
- Anxiety
- Arthritis
- Diabetes
- Digestive disorders
- Heart disease
- Thyroid conditions
- And more
NEW CONDITIONS
Allergies
Cold and sinus symptoms
Headaches
Nausea and vomiting
Respiratory infections
Urinary tract infections
And more
WELLNESS AND PREVENTION
- Depression screening
- Cardiovascular risk assessment
- Care for LGBTQ+
- PrEP testing and treatment
- Routine lab testing
- Smoking cessation
- Tuberculosis screening
QUALITY CARE IS A REALITY
- Cervical cancer screenings
- Birth control and family planning
- Gynecologic infections
- Menopause
- Pelvic exams
- Yeast infections
- Well-woman exams
Walk-in laboratory and pharmacy services are not available at Well, but are available at the nearby Kensington Medical Center and Northwest DC Medical Office Building. Plus, Mail Order Pharmacy services are available in the Bethesda–Chevy Chase area. Regular delivery takes 3–5 business days at no cost, while same-day delivery is $9.99 and next-day delivery is $8.99.
Virtual care at Well
- Video Visit Now2 lets you see a doctor by video within 2 hours
- Phone appointments with a doctor or nurse for on-demand urgent medical needs
- E-visits for personalized advice
- Email consultations with your doctor
- 24/7 advice line
- Mail Order Pharmacy delivers medications right to your doorstep in 3–5 days at no cost. Same-day delivery is available for $9.99, and next-day delivery for $8.99.
VIRTUAL CARE IS AVAILABLE FOR MANY CONDITIONS, SPECIALTIES, AND CIRCUMSTANCES
- Behavioral health
- Cardiology
- Cough, cold, flu, sore throat, allergies, sinus
- Dermatology
- Follow-up for conditions that have not improved
- Gastroenterology
- Internal and family medicine
- Medication questions and consultations
- Minor injuries/aches and pains
- Nausea/vomiting/diarrhea (no abdominal pain)
- Ob-gyn
- Ophthalmology
- Physical therapy
- Pink eye
- Skin conditions
- Sleep and mood problems
- Urgent Care
- Urinary issues
1In the survey Best Health Insurance Companies of 2023 by Insure.com, Kaiser Permanente as a national enterprise is rated #1 overall among 60+ insurance carriers. In the NCQA Commercial Health Plan Ratings 2022, our commercial plan is rated 5 out of 5, the highest rating in the nation. The 2022 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest multispecialty medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente doctors are recognized as Top Doctors in Northern Virginia Magazine (2023), Washingtonian magazine (2022), and Baltimore magazine (2022). According to NCQA’s Quality Compass® 2022, we’re rated 5 out of 5 in 29 measures, including: controlling blood pressure (heart disease), blood pressure control (140/90) (diabetes), glucose control, colorectal cancer screening, breast cancer screening, cervical cancer screening, childhood immunizations, prenatal check-ups, and postpartum care. Quality Compass is a registered trademark of the NCQA.
2When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state.
3Some medications are not eligible for Mail Order Pharmacy. Mail Order Pharmacy can deliver to addresses in MD, VA, DC, and certain locations outside the service area.